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Single customer view and omnichannel marketing for Polo Club

Data 360 - Marketing Cloud - Sales Cloud

Fashion - Retail

Results


1 Unified customer profile across e-commerce, stores and CRM
+50 Active segments built in Data 360
+35% Revenue attributed to personalised campaigns
+20% Repeat purchase rate among active customers
-40% Time to launch a new campaign
+30% Improvement in email open rate

Do you want the same results for your company?

Solutions


  • Data 360 unifies e-commerce, physical store and CRM data into a single customer profile
  • Real-time segmentation activated directly in Marketing Cloud
  • Welcome, abandoned cart, post-purchase and customer reactivation journeys
  • Sales Cloud to manage wholesale channel accounts and orders

Let's start your project

Tell us your challenge


We are Horizon CX, a new generation of consultancy where talent, ambition and closeness come together to turn big ideas into projects that make a difference.

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